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COMMERCIAL
MAINTENANCE & CLEANING
Dear
Cleaning Industry Professional,
That’s you isn’t it? . . Professional? “Well
I certainly hope so,” you say. What’s the difference?
OK.What really is the difference between amateur and professional carpet
cleaning? Indeed, what’s the difference between residential and commercial
cleaning? First, amateurs versus professionals. It’s not just the
bait-and-switch tactics, the inexperience, the size of the amateur cleaner’s
business. Increasingly it’s education, it’s mastery of the details of
cleaning that separates professionals from amateurs.

Why commercial carpet cleaning? Why not just residential?
Hey, nothing wrong with residential cleaning. In fact, most homeowners give
more attention to carpet maintenance, and you only have one person to please. So
just what is the difference?
• Maintenance Neglect - In the commercial setting, even though
the carpet is more durable - more forgiving you might say - often maintenance is
neglected until the carpet’s totally “trashed out.” Then, you’re
called in and expected to work “magic” with that cleaning wand of yours.
• Multiple Methods - In residences, only one method of cleaning is
used; typically, that’s steam cleaning. In commercial buildings, methods
are divided into interim maintenance and restorative systems.
Usually, on commercial carpet at least 2 methods are used. And you’d
better be familiar with the difference!
• Larger Quantities - We aren’t talking jobs that average 600-900
square feet anymore. 10,000 is more typical, with jobs ranging to 100,000+
sf. Do you know how to equip, organize, direct, and control multiple crews
maintenance cleaning some 3000-5000 sf/hour, and restoring 2000 + sf/hour?
• Safety - On residential jobs safety is important, but it’s hardly
an issue. Jobs are small and the only safety monitor is the homeowner.
You really have to do something stupid to get in trouble there. Commercial
jobs? You and your coworkers are under scrutiny by all sorts of safety
experts. Avoiding liability problems isn’t difficult, you just have to
know the basics that we teach.
• Environmental Quality Issues - IEQ issues are nice to know about on
residential jobs, but realistically, you can’t get into too much trouble there
when you’re trying to please only one customer who wants to be in the home
anyway. But walk into a commercial building and suddenly you have 50, 100,
or more customers just waiting for you to make a mistake so they can go home and
figure out a way to have you fund their retirement! Yipes!
Solutions???
Well sure. That’s what Clean Care Seminars’ exclusive 3-day
Commercial Carpet Maintenance and Cleaning Course is all about. You’ll
walk a way knowing:
• The Basics, of course! - Rest assured this isn’t a rehash of our
2-day residential course. Sure you’ll learn all about fibers, yarns,
construction, dyeing, but with a decidedly commercial emphasis.
We’ll leave out fibers that you never see in commercial carpet. We
include actual video footage of weaving, since commercial woven carpet is double
that of residential. We’ll discuss why 70% of commercial carpet is made
with pre-dyed BCF, as opposed to only 30% residential. Lots of differences
here!
• Job Evaluation - Learn how to evaluate commercial carpet and designate
light, medium, or heavy traffic. We’ll demo optimum methods for cleaning
light, medium, and heavy soil - even trashed-out, or “concrete carpet.”
We even provide a sample contract to help you in setting up a typical commercial
job.
• Demonstrations - To my knowledge, this is the industry’s only
cleaning course in which you’ll see 4 of the 5 methods covered in IICRC S001
actually demonstrated on commercial carpet. You’ve got to see it to believe
it!
• Job Site safety - Our course has a module on safety that includes
OSHA’s top 10 violations.
• IEQ Issues - We have an entire module that goes into commercial IEQ
to enable you to out-sell competitors, and avoid liability problems associated
with this sensitive issue. We include a summary chart of an EPA study that
conclusively proves the effectiveness of professional cleaning.
• Problems/Solutions - This is one course that tackles all the tough
problems: oily tracking, ice melt compounds, yellowing, browning, rippling - you
name it. And we provide solutions that work!
Why 3 days? Everybody else teaches commercial cleaning in 2?
Know why some - not all - instructors teach commercial cleaning in 2 days?
It’s because the IICRC specifies a minimum of 2 days; mind you, they
don’t set a maximum. More experienced instructors are teaching
this course in 3 days. You simply get 8 hours, fully 40% more information.
Further, you get hands-on demos that there simply isn’t time to include in
other courses.
And if you’re looking to pass the IICRC Commercial Carpet Maintenance
Technician exam with flying colors, you’ll not only have an additional day to
study the information, you can participate in practice quizzes that follow each
module of instruction. No, we aren’t “teaching the test” or
guaranteeing that you’ll pass without some work on your part. You simply
have much more time to study the information and prepare for the exam. Remember,
quality education takes a commitment on your part too!
Money-back guarantee! OK. Here’s the fine print. Sign up
for our course and if, after the first day, you aren’t convinced that it’s
the most information-filled, action-packed course you’ve ever attended, simply
say, “I’m out of here.” We’ll refund 100% of your tuition, and
write an apology for wasting your time. That’s how confident we are that
you’ll be totally pleased with your investment in money, and, more
importantly, your time.
Ready for a quality commitment? . . Well, that’s the scoop.
Now it’s up to you. You can continue to make excuses (costs too much,
out of the way, too much time, not worth the effort), or you can get on the
cutting edge of commercial carpet cleaning technology. Fill out our
registration form, or just pick up the phone and call 800
455-4278 with your questions. We’ll be
glad to help you become a true cleaning professional.
Wait a minute! Don’t put this off only to wish you’d acted a month
after the course is over. Act now! We both know this is the
opportunity you’ve been waiting for. Besides, we look forward to being
your host. At least call and ask your questions. That’s 800
455-4278. We’re here to help.
Copyright ©2006
Clean Care Seminars. All rights reserved. Information in this document is
subject to change without notice. Other products and companies referred to
herein are trademarks or registered trademarks of their respective companies or
mark holders.
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